Frequently Asked Questions
Bookings
If we have availability, we would love you to extend your shoot with us. You will be charged according to the rates on our services page.
We would love to shoot and edit your photos/video. Your work will be shot and edited by Fortem Media in the Step Into space. We would love to hear from you about your upcoming project at create@stepintostudios.com
We require a minimum of 4-Hours notice. If you need our space urgently, please email create@stepintostudios.com
Equipment & Amenities
As the creative child of Fortem Media, we have a lot of equipment up to rent. This will have to be inquired about separately. Feel free to email create@stepintostudios.com regarding any equipment.
If we don’t have a colour that you would like we are happy to organise you a colour that you would like for $75.00. Please give us at least 3 days notice to organise this for you.
There is street parking outside of our studio on Chandos Street.
Cancellations
Step Into Studios has a 48-hour cancellation policy. Should You cancel before this period, You will receive a full refund of the booking.
- Cancellation within 48 Hours will incur a fee of 30% of your total booking fee.
- Cancellation within 24 Hours will incur a fee of 50% of your total booking fee.
- Cancellation on the day of your shoot will incur a fee of 100% of your total booking fee.
Creative
We would love to repost your content on our socials. We will credit all those involved. Please specify if you would like us not to.
Step Into believes in the power of collaboration. If you have a partnership, ambassadorship or collaboration idea in mind, please email us at create@stepintostudios.com